Privacy Policy

1. Introduction
 

Rethink Research LLC ("we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, the Grant Monitor subscription service, or engage us for consulting and research services.

 

2. Information We Collect

​

2.1 Information You Provide

​

• Account Information: Name, email address, job title, and organization details provided during onboarding or inquiry forms.

• Billing Information: Payment details processed securely by our third-party payment processors (e.g., Stripe). We do not store full credit card numbers.

• Research Inputs: Information you provide about your organization’s mission, funding priorities, and strategic goals to help us tailor our research or grant recommendations.

• Communications: Records of your correspondence with us, including support requests and project inquiries.

 

2.2 Information Collected Automatically

​

• Usage Data: We track how you interact with our website and the Grant Monitor dashboard (e.g., pages visited, search filters used, time spent) to improve user experience.

• Device Data: IP address, browser type, and operating system information for security and analytics purposes.

• Cookies: We use cookies to maintain your login session and analyze site traffic (via tools like Google Analytics).

 

3. How We Use Your Information

​

• Service Delivery: To provide access to the Grant Monitor, deliver research reports, and fulfill consulting contracts.

• Personalization: To recommend specific grants or funding opportunities based on your stated priorities.

• Transaction Processing: To manage subscriptions, invoices, and payments.

• Communication: To send service updates, new feature notifications, and respond to your inquiries.

• Improvement: To analyze usage trends and enhance our research methodologies and platform functionality.

 

4. Third-Party Service Providers

We utilize trusted third-party services to operate our business. Your data may be processed by:

​

• Wix & Softr: For website hosting, client portals, and membership management.

• Airtable: For database management of grant listings and client records.

• Stripe: For secure payment processing.

• Make (Integromat): For backend automation workflows.

• Google Analytics: For website traffic analysis.

• Communication Tools: Email providers (e.g., Google Workspace) used for client correspondence.

 

5. Data Confidentiality & Security

​

• Subscriber Confidentiality: We treat your specific search history and grant interests within the Grant Monitor as confidential.

• Client Confidentiality: Data shared during custom consulting engagements is kept strictly confidential in accordance with our Terms of Service and any specific non-disclosure agreements (NDAs).

• No Sale of Data: We do not sell, rent, or trade your personal or organizational data to third parties for marketing purposes.

 

6. Data Retention

We retain your personal information only as long as necessary to provide our services and for legitimate business purposes (such as legal compliance and accounting). You may request deletion of your data by contacting us, subject to our need to retain certain records for legal or financial reporting.

 

7. Your Rights

Depending on your location, you may have rights regarding your data, including:

​

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to ask us to update inaccurate information.

• Deletion: The right to request removal of your personal data from our systems.
  To exercise these rights, please contact us at privacy@rethinkresearch.co.

​

8. Updates to This Policy

We may update this policy periodically to reflect changes in our services or legal requirements. We will notify you of significant changes via email or a prominent notice on our website.