Privacy Policy

 

1. Introduction

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Rethink Research LLC ("we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or engage us for consulting and research services.

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2. Information We Collect

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2.1 Information You Provide​

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• Contact Information: Name, email address, job title, and organization details provided through inquiry forms or direct correspondence.

• Research Inputs: Information you provide about your organization's mission, funding priorities, and strategic goals to help us tailor research or grant recommendations.

• Grant Research Intake Form: When you complete our Grant Research Intake Form, you provide organizational and financial details such as annual budget, years in operation, programs and population served, desired outcomes, current funding needs, and funding history, including past funders and grant amounts. We use this information to identify and evaluate potential funding opportunities on your behalf.

• Communications: Records of your correspondence with us, including support requests and project inquiries.

 

2.2 Information Collected Automatically

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• Usage Data: We track how you interact with our website (e.g., pages visited, time spent) to improve user experience.

• Device Data: IP address, browser type, and operating system for security and analytics purposes.

• Cookies: We use cookies to analyze site traffic via tools such as Google Analytics.

 

3. How We Use Your Information

 

• Service Delivery: To deliver research reports and fulfill consulting contracts.

• Personalization: To surface relevant grants and funding opportunities based on your stated priorities.

• Communication: To send service updates and responses to your inquiries.

• Improvement: To analyze usage trends and enhance our research methodologies and website functionality.

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4. Third-Party Service Providers

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Your data may be processed by the following trusted third-party services we use to operate our business:

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• Wix: Website hosting at rethinkresearch.co.

• Airtable: Database management for grant research and client deliverable data.

• Make (formerly Integromat): Backend automation connecting our website and Airtable, where applicable.

• Google Analytics: Website traffic analysis.

• Google Workspace: Email, client correspondence, and delivery of client research reports and deliverables.

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5. Data Confidentiality and Security

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• Client Confidentiality: Data shared during consulting engagements is kept strictly confidential in accordance with our Terms of Service and any applicable non-disclosure agreements.

• No Sale of Data: We do not sell, rent, or trade your personal or organizational data to third parties for marketing purposes.

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6. Data Retention

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We retain your personal information only as long as necessary to provide our services and for legitimate business purposes, including legal compliance and financial recordkeeping. You may request deletion of your data by contacting us at info@rethinkresearch.co. Note that some records may be retained as required by law or for accounting purposes even after a deletion request.

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7. Your Rights

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Depending on your location, you may have rights regarding your data, including:

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• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to ask us to update inaccurate information.

• Deletion: The right to request removal of your personal data from our systems.

• Portability: The right to request your data in a machine-readable format where applicable.

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To exercise any of these rights, contact us at info@rethinkresearch.co.

 

8. Updates to This Policy

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We may update this policy periodically to reflect changes in our services or legal requirements. We will notify clients of significant changes via email or a prominent notice on our website. Continued use of our services after notice constitutes acceptance of the updated policy.

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9. Contact

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If you have questions about this Privacy Policy or how we handle your data, please call us at 615-509-0119 or email us at info@rethinkresearch.co.