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Terms of Service

Effective Date: January 2026

1. Acceptance of Terms
 

By accessing the Rethink Research LLC website, purchasing services, or using any product or subscription offered by Rethink Research LLC ("Company," "we," "our," or "us"), you agree to these Terms of Service. If you do not agree, you may not use our services. These terms apply to all services provided by Rethink Research LLC, including but not limited to the Grant Monitor subscription, grant research services, and strategic consulting.

 

2. Description of Services

 

2.1 Scope of Services
 

Rethink Research LLC provides a variety of grant research and strategic consulting services, including:

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  • Grant Monitor: A subscription-based database and dashboard providing curated grant opportunities, research, and prospect identification.

  • Grant Research Services: Custom grant research, prospect identification, competitive grant analysis, and strategic funding strategy development.

  • Consulting Services: Strategic research, nonprofit organizational analysis, FOIA and public records research, and due diligence searches.

  • Additional Offerings: Specialized research on demand and custom projects.

 

Each service may have specific terms outlined in service agreements, scope documents, or purchase confirmations. These general Terms of Service apply unless superseded by service-specific documentation.

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2.2 No Fundraising, Solicitation, or Donor Engagement

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Rethink Research LLC does not engage in fundraising, grant writing, solicitation, donor cultivation, donor management, or the direct submission of grant applications on behalf of clients unless expressly stated in a separate written agreement. We do not contact funders, donors, or grantmaking entities on behalf of clients.

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All services are limited to research, analysis, strategic insight, and informational support. Clients retain full responsibility for fundraising activities, grant submissions, regulatory compliance, and all communications with funders.

 

3. License & Permitted Use

 

3.1 General Applicability
 

Your purchase of or subscription to any Rethink Research service grants you a limited, non-exclusive, non-transferable license to access and use the service for your own organizational purposes. You may not:

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  • Resell, repost, or publicly distribute any proprietary data, research, or deliverables provided by Rethink Research.

  • Scrape, copy, or duplicate any database, research materials, or content for competitive purposes.

  • Access services via automated means (bots, spiders, scrapers) without written permission.

  • Reverse-engineer or attempt to derive proprietary methodologies from our research.

 

3.2 Grant Monitor Specific Terms

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  • Individual License: Your subscription grants access to one individual user per seat purchased.

  • Organization Use: You may share insights, specific grant opportunities, and research findings internally within your own organization.

  • Login Sharing: Login credentials may not be shared with individuals inside or outside of your organization. Additional seats may be purchased for employees within your organization.

  • Data Distribution: You may not distribute the Grant Monitor listings or database externally or to competitors.

 

3.3 Grant Research & Consulting Services

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  • Work Product Ownership: Unless otherwise specified in a written service agreement, deliverables provided as part of grant research or consulting services are the property of Rethink Research LLC and may not be redistributed or resold without permission. This restriction includes, but is not limited to, sharing research with consultants, contractors, partner organizations, affiliates, or any third party outside the client’s organization.

  • Client-Specific Use: Research and consulting deliverables are created for the client's internal use only.

  • Confidentiality: All research, grant prospects identified, and strategic recommendations remain confidential unless the client grants explicit written permission to share or publish findings.

 

4. Fees, Billing, and Refunds

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4.1 Subscription Services (Grant Monitor)

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  • Recurring Fee: Plans are billed at the established price and interval in effect at the time of subscribing. 

  • Billing Cycle: Fees are charged to your payment method on file at the beginning of each billing period.

  • Cancellation: You may cancel your Grant Monitor subscription at any time, but at least 48 hours prior to your renewal date. Cancellation will stop future billing cycles.

  • Refund Policy: All fees paid are non-refundable. We do not offer prorated refunds for partial months used. Access will continue until the end of your current paid billing period.

 

4.2 Custom Services (Grant Research, Consulting, Projects)

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  • Pricing & Payment Terms: Pricing for custom research and consulting services is quoted on a per-project basis. Payment terms, milestones, and deliverables are outlined in individual service agreements or proposals.

  • Deposits & Installments: A deposit or retainer may be required to begin work. Remaining fees may be structured as installments based on project milestones.

  • Refunds for Custom Services: Refund eligibility for custom services is determined on a case-by-case basis and outlined in the service agreement. Generally, refunds are not available for work already completed.

 

4.3 Price Changes

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  • Future Price Increases: We reserve the right to increase subscription or service fees. For subscription services, we will provide at least 30 days' advance notice via email before any price increase takes effect. Continued use of the service after the notice period constitutes acceptance of the new price.

  • Existing Clients: For custom service clients, price changes apply to new projects or renewals, not to active engagements unless mutually agreed in writing.

 

5. Intellectual Property & Copyright

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5.1 Our Intellectual Property


All content, databases, research materials, methodologies, software interfaces, and proprietary tools developed or provided by Rethink Research LLC are protected by United States and international copyright, trademark, and trade secret laws.

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  • Copyright Notice: © 2025 Rethink Research LLC. All rights reserved.

  • Grant Monitor Database: The Grant Monitor database, including grant listings, categorizations, summaries, proprietary filters, and interface design, is the exclusive property of Rethink Research LLC.

  • Research Methodologies: Our research processes, analytical frameworks, and proprietary systems are confidential and protected as trade secrets.

 

5.2 Client Work Product


For custom research and consulting services, deliverables created specifically for a client remain the property of Rethink Research LLC unless a written agreement explicitly transfers ownership. Clients receive a non-exclusive license to use deliverables for their internal purposes.

 

5.3 Your Intellectual Property


You retain ownership of any information or data you provide to Rethink Research. By providing information, you grant us a limited license to use that data internally for service delivery, product improvement, and analytics.

 

6. Confidentiality

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6.1 Our Commitment

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  • Subscriber Data: We treat your specific search history, saved grants, funding interests, and organizational information as confidential.

  • Client Research Data: Information shared during custom research or consulting engagements is kept confidential and will not be disclosed to other clients or third parties without written consent.

  • No Third-Party Sharing: We do not sell, rent, or trade your personal, organizational, or research data to third parties for marketing or competitive purposes.

 

6.2 Your Commitment

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  • Proprietary Data: You agree to treat all proprietary data accessed through our services (Grant Monitor listings, research findings, strategic recommendations) as confidential. Unauthorized disclosure, sharing, or distribution of such data to any third party constitutes a material breach of these Terms.

  • Authorized Use Only: You agree to use our services strictly for your organization's internal purposes.

 

6.3 Exceptions

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  • Legal Requirements: We may disclose information when required by law, government request, court order, or to protect our legal rights.

  • Service Improvements: Aggregated, anonymized usage data may be used to improve our products and services.

 

6.4 Remedies for Breach

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In the event of unauthorized disclosure, distribution, or misuse of Rethink Research LLC’s proprietary or confidential information, we reserve the right to pursue all available legal remedies, including injunctive relief, damages, and recovery of reasonable attorneys’ fees. Any such action shall be governed by the laws of the State of Tennessee and brought exclusively in the courts located within the State of Tennessee.

 

7. Termination


We reserve the right to suspend or terminate your account or service engagement immediately, without refund, if you:

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  • Violate any provision of these Terms.

  • Engage in unauthorized sharing of login credentials or proprietary data.

  • Fail to pay fees or invoices on time.

  • Resell or publicly distribute our proprietary data.

  • Attempt to access portions of services you have not paid for.

  • Engage in abusive, threatening, or illegal behavior toward our staff or other users.

 

Upon termination, your access to all services will be immediately revoked, and all outstanding fees remain due.

 

8. Disclaimer of Warranties


Our services are provided "as is" and "as available." While we strive for accuracy and quality:

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  • We do not guarantee that every grant listing is error-free, current, or that applications will result in funding.

  • We do not warrant that our services will be uninterrupted, secure, or free of errors.

  • You are responsible for independently verifying all grant details, eligibility requirements, and deadlines directly with funders.

  • Research and recommendations provided are based on publicly available information and do not constitute legal, financial, or professional advice, nor do they constitute fundraising counsel or regulated charitable solicitation services. Clients acknowledge that they are solely responsible for how research outputs are used or applied.

 

9. Limitation of Liability


To the fullest extent permitted by law, Rethink Research LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

 

10. Governing Law


These Terms shall be governed by the laws of the State of Tennessee, without regard to its conflict of law provisions. Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of the State of Tennessee, and you consent to their jurisdiction and venue.

 

11. Amendments to Terms


We may update these Terms from time to time. Significant changes will be communicated via email or a prominent notice on our website. Your continued use of our services following such notice constitutes your acceptance of the updated Terms.

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